Apartament registration

I didnt recive confirmatio latter in my post , its a terth  time i apply for confirmation , I dont know thats are wrong can my make confirmation via video call or  thats another options we have ?Thank you 

I have to apartaments same adrese *** .Lithuania  .Nerijus Orencas 

So its realy strange one apartament its confirm clients hapy everything works please help my solv this.problem already half years i cant work in you website ....