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Booking no shows

We have been on booking.com for about 2/3 weeks now and have had 4 bookings that have been no shows.

we also cant get the money for the bookings. We cant turn prepayment on for some reason the setting never changes and booking.com are being so unhelpful in trying to resolve this.

Has anyone else had this problem as its a waste of time and we are loosing money.


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Vladislav Sokolov 1 year ago

Hello Rosie!

Do you have public rating already? Booking.com will not enable prepayment options and (I believe) «online payment» until you have some.

I recommend you to opt-in for «Payments by Booking.com» – this way your no-shows will be paid.