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"Booking.basic" tag/promotion?
Good day partners,
I have concern about the rates which is shown in the internet and ask for some detail.
Our hotel do not join pre-payment plan but yesterday morning, i found one of the room rate is kind of pre-payment with tag "booking.basic" in "Your Choice" column. The description for this room rate type is "no invoice, guest will be charged and when the property can not accommodate your reservation, we will notify you with in 24 hours and you will be refunded". And the rate is little lower than usual rate.
I had searched on extra net before i asked about this problem. But i found nothing.
Does anyone know some information about "Booking.basic" and could you pleased shared it with me?
Thank you
Hi Matsunoi Hotel
It looks to me you may be viewing it via a 3rd party.
Remember booking.com offers promotions and genius member discounts.
So if you have these enabled under Promotions menu or under Opportunities , you should review settings.
Kind Regards
If you still want to talk to a BdC Support Advisor simply go to Inbox, Booking Messages, click on Contact Us.
Note:: adding your property link to your partner profile helps other partners help and advise you.
https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…