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Bookings on request
Hello
I would like to give our guest only the option to book by us on request, because I'm afraid, that we have not enough place and I want to avoid overbooking. That because we are pretty small...
Can you help me, how I can manage this?
Otherwise I cannot use booking.com
Yours Faithfully
Caroline Schwery
You have posted this on the partner forum so we are not able to see your setup at all. Pretty sure booking.com does not do 'on request' it is an automated booking system. Presumably you are on other booking platforms, otherwise you shouldn't be able to be overbooked. You should check with the booking.com help team to check if they do an on request where you can confirm a booking. Use the Inbox icon on Extranet.
Hello Caroline Schwery! Welcome to the Partner Community, and thanks for posting. It is a pretty popular concern. Here is a short article about how you can avoid overbookings: https://partner.booking.com/en-gb/help/reservations/how-can-i-avoid-overbookings