Profile picture for user urbaneapartment.gmail.com u
1
Urbane Apartment
new listing

Can’t reach customer service

Hi,

I’m a new partner here and have some difficulty natigating the online partner website.

1) I have double booking with overlapping dates. I had assumed the dates would be blocked out automatically for future guest to see. I can’t reach customer service for help.

2) I created another profile for my apartment in error as I didn’t get access to the previous one I created. How do I delete the latest one?

thank you for your help as I hope to get a response soonest.

Regards

b
11
BrookAve 2 years ago

 

Hi 

 

  1. Contact info 3 options below.  
  2. Do not list on more than 1 OTA without the use of a Channel Manager!
    1. syncbnb.com ; beds24, nobeds, cloudbeds etc..  
  3. They can delete the 2nd listing.

 

 

Reminder you cannot post actions requests or any action request on here.

 

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

*** public main lines via Where you can reach us

 

 

how to contact partner support via private assigned number in inbox

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