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can a guest leave a bad review if they cancelled on the day of check in and didn't actually stay?

can a guest leave a bad review if they cancelled on the day of check in and didn't actually stay?


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Evana - Commun… 1 year ago

Hi Catherine, 

No they cannot, as long as you have marked the reservation as a cancellation or no show in the extranet they will not be invited to leave a review. I hope that helps!