Can Someone Explain How Payments are Processed in BDC?
Hi all, I'm a long time host but first time BdC user
I want to know how payments work, specifically
1) Timeline from a booking until payout, i.e., when do we receive the payout for each reservation
2) Are there additional payment processing fees from BdC?
3) How do refunds work through BdC?
4) Is there some option to process payments myself via Stripe/PayPal/Square, etc.? If so, how does one set this up?
FYI, I have already:
- Set up my banking details through Finance>Bank Details
- Set up via Property>Policies>Guest Payment Options>enabled credit card providers
- Received several reservations that are currently "Received" or "Updated"
Some reading for you below.
In general there are too many variables and flows of options to type it all out.
But simplest start with Payments by Booking.com, choose the weekly payout, and then every 8-9 days the system calculated all checkouts for the last 7-8 days, deducts the two fees and bank transfers I to you which depending on your bank and location could be another 48 hours to 10 working days.
If you want money quicker than that you need the VCC option instead.
But and here the important part you need to sign up with a payment provider who will give you access to a virtual terminal and not just a physical PoS unit.
List of providers I know so do this:
Providers who provide unique sign up for Booking.com partners
BdC Payments by BdC , has a payment fee < 2% of the amount minus commission.
As you set your rates t obe prepaid under policies, BdC takes money at time of booking and holds it until after checkout and the payout schedule set.
Cancellation, deposit and prepayment policies
Thank you for the reply, can you advise as below:
From How Can I get Paid:
According to this, I am not eligible for payments by booking.com?
For reference, my Finance tab looks as follows:
One more thing,
It seems I also am not eligible to set a pre-paid policy:
What is the exact requirement to allow prepayment options in our Policies?
RING them ask for it to be enabled other wise you will go to another OTA.
Is this the only way? Wow
If I do not have a pre-payment policy, when does the guest have to pay?
Also, can we do pre-payments with our own credit card processing account?
As I have a few reservations already, based on what I've showed you, when and who is going to pay me, and when are my guests going to actually be charged
Hello Naoto! Thank you for posting in the Community! In the links below you will find the answers you need with regards to the Payments by Booking model:
In case you are not eligible at the moment or you do not wish to join PbB model you need to specify the payment methods you accept:
In this link below you will find the information you need with regards to Prepayment restrictions:
We hope this information is helpful for you!
Thank you for this information
If I understand this last link
Since I am new and not verified, I must charge the guests at arrival? How do I do this?
Does this mean the reservations were made with no payment? But why does it say "Received" under guest payment status then, in my Reservation list?
Exactly that, by default it is pay on arrival , after that its up to you to collect it from them.
If there is significant time/days before check in you can contact them and ask for prepayment over phone or via message.
Bank transfer, paypal, sumpup.com , virtual terminal fro ma payment provider , Revolut bank app transfer, SEPA bank IBAN transfer etc..
Tell BdC Support to enroll you into Payments by BdC as you have no method of collect on arrival, and they will enable it for you.
hey thanks a lot Barry, I will give them a call