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cancellation

Hey.

My guest had the reservation cancelled but he cannot find the code for the entrence door . I have send a message with the code. just the guest is in my property  and the reservation is cancel. I tried to call with booking, but I need a code. where can I find the code?


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BrookAve 1 year ago

 

  • you will never need a code to call Partner support
  • but if you made the mistake of using Customer Service team options then that will be why.
  • Do NOT use CS team for anything.

 

 

 



 no one here but us leprechauns , contact partner support.

 

  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 

 

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