cancellation policy

since mine policy is set to flex i would like to know how to change to strict?

BrookAve 3 years ago


Hi Toni


Extranet > Property > Policies  : Cancellation & Prepayment Policies



Please reach out to BdC Partner Support as per the 3 options below.



Reminder you cannot post actions requests or any action request on here.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox