Cancelling a reservation

Hi Xiannie,

Please have a look at this link, it might help you...  

https://partner.booking.com/en-gb/community/tips-tricks-more/5-steps-be…

Wish you all the best?

then if you need to contact support see below 3 options

Reminder you cannot post actions requests or any action request on here.

Message or Call BdC PartnerSupport ***

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

*** public main lines via Where you can reach us