cannot add The Fine Print
Hi partners. I cannot even send a help request to booking.com as it says there is a problem. I cannot edit the fine print, not even check one of the pre made options, and I am also battling with rates. I can sleep 9 in the home, and my rates chart only shows 8 people, and the 9th shows standard fare, so I already have a booking, and the rate incoming is all wrong. What do I do ?? Thanks so much. Kim, Johannesburg
Thanks for asking.
It can be a challenging path to get everything working well on the Booking.com platform, even without technical glitches. Once everything is set up correctly though, it becomes a beautiful balancing act.
My suggestion is, and this is my go to response, Phone a human. Because a human will help you immediately and listen to what you need the platform to do. So make a cup of coffee, have your list of questions and requirements ready and give them a call.
You can find the number on your Extranet -> Inbox -> Booking.com messages. Scroll down and it will be to your right.
Best of luck!