Can't log in extranet cause my password has expierd and i can't access my google accout.

I have accidently created an extranet of my property with a gmail that i cant access anymore cause google couldnt recover it. Now i cant log in extranet because it says that my password has expired so booking send me a link to log in, in my gmail that i cant access.The worse thing is that property is live on booking.com and i dont know what to do. Anyone can help me?

BrookAve 2 years ago


fix your google account first or use method 3 below.



Never post action requests here, nothing will happen

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

Frensi Muso 2 years ago

BrookAve, thank you very much for your explanation and time.