Cleaning fee

Hi George

If you have Policies > Additional Fees / Cleaning Fee Per Stay set, then it will be applied at checkout.

And viewable on search results when Guest hovers over the price for breakdown.

Go to your listing - Top right - click View My Listing, do a test search and then hover over a rate room, to see the break down and should see the cleaning fee**

** note by including cleaning fee in this way means you will never receive the cleaning fee in full, as it is added to the commissionable total.

I know that sucks but thats how it is.

Reminder you cannot post actions requests or any action request on here.

Message or Call BdC PartnerSupport ***

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

*** public main lines via Where you can reach us