Cleaning Fee


I'm new to booking.com.

I have added a £25.00 cleaning Fee in my additional fees but am not sure if it's included in the total on the reservation or do I have to collect this separately

BrookAve 3 years ago


Hi Margaret


That sounds like you have done it correctly 

       How-To Set Additional Charges and Fees such as Cleaning Fees 


As for how do you see it on the listing search results, you or the guest, hovers over the Room Price and a breakdown pane appears.

Note: you may not know that with BdC , commission is charged on the entire total inclusive of additional fees (e.g. cleaning).


Reminder Partner Support will never see this.

Posting account or action requests here will result in nothing.


How & Why Add your Listing to your Partner Community Profile 


For many more guides by BrookAve, simply click on BrookAve name, or search with filter 'community'.

 Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



Kind Regards