There could be lots of reasons in your setup for this. You have posted this on the partner forum so we are not able to see your setup so unable to help you.
Get in contact with the booking.com help team you need to message them using Inbox on Extranet or give them a call.
I need some advise and/or help. I completed the register of my property (Posada Villa del Carmen), which is located in Venezuela. This process has being done
Hi I created a booking.com account. at the end i was informed that a letter would be posted with a code to complete. Since then (ive not had the letter) it
There could be lots of reasons in your setup for this. You have posted this on the partner forum so we are not able to see your setup so unable to help you.
Get in contact with the booking.com help team you need to message them using Inbox on Extranet or give them a call.