Confirming My Location via MAIL

I need help!! I live in a small Village in Brasil. I have waited for my letter in the mail and I am on my last chance to receive the letter.

The problem is (I believe) our home does not receive direct mail. All mail needs to go to the local Correios (Post Office) for Pick up.

I have verified with Google and receive their mail, but, I dont have anything from Booking and I need to verify by the New Year Jan 1, 2020. 

I have reservations as well. 

Is there anyone I can contact regarding this issue or is there another way to verify my address?

Thank you for your help!

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Community Admin 4 years ago

Hello Steven Slaughter! Thank you for posting in the Community! We would advise you to visit your local post office as the letter might have ended up there since you haven't a specific address. In case you have not received a letter for 4 weeks you can request to send it again via your "Home" tab in Extranet. Please make sure that all the address details are accurate. Best of luck!