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Directions to your Property

Hello agent, 

 

I need help to update my information about "Directions to your Property", because I'm unable to do that, as when I try to save the changes the pop-up window said " Whoops! The journey couldn't be saved – please try again." 

I hope to hear from you soon,

 

Kind Regards,


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Stefano Fregnani 4 years ago

Likewise....... same problem......

Oops! The journey could not be saved, please try again.

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NigelW 4 years ago

Same... ANYONE?

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Stefano Fregnani 4 years ago

It looks like a lost cause here...... don't they have a proper Customer Service ?

At least AirBnB answer as well as HomeAway.....

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Steve Boorman 4 years ago

Prefer to upload a document because my guests arrive from various directions and may cross various borders. Not only does the process not work, it is inflexible and makes assumptions.

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Samantha Green 4 years ago

I asked the same question to booking.com themselves (rather than in this discussion group) and just received the following reply:

===

Booking.com

06 July 2019 - 15:28:18   Dear Partner,

Thank you for getting in touch with us.

Unfortunately at the moment we are experiencing a technical issue with "How to get to ..." section. It has been already reported to the relevant department.

We are sorry for caused inconveniences.

If you have any other questions, the Partner Help Centre covers many topics and we’re always here to help.

Partner Help

Once again, thank you for writing Booking.com. We appreciate your partnership and welcome any additional questions. We are happy to assist you 24 hours a day, 7 days a week.

Best regards,

--
Marharyta D.
Booking.com Partner Support Team
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Stefano Fregnani 4 years ago

Thank you Samantha, we now know what to do.......

Unprofessional if I may say so !!

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Teal Kenny 4 years ago

Whoops! The journey couldn't be saved – please try again.

 

Please Fix.