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double account and overbooking situation
Hello, i am writing to you because i have problem with my account. I registered my personal booking with property that i rent on booking. It has the same e-mail and password. When i want to log into my businnes account, my personal one shows up. The same situation with extranet. I want to log in to extranet and offer my guest different dates of their arrival becuase i have overbooking and everytime i try to log in my personal booking account appears.
Please help.
Thank you, Anna
You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
Thank you