Fraudulent activity

Greetings from my side! 
           I’ve got an invoice saying that I’ve to pay a commission for the previous month of November. But those guests who booked are from indonesia and they are just fraudulent people. They just make a booking but they didn’t even arrive at the property. We weren’t able to reach the quests also. Kindly take the necessary action. 

Fay - Communit… 25 days ago

Hi Hevanthika Venggadessin,


Welcome to the Global Partner Community!


I highly recommend you to watch the recording of our financial training webinar - Invoicing and Reservation Reconciliation, which introduces Booking.com invoice cycle, Utilizing our reservations page and Communication with your guests, and Booking.com.


Secondly, maybe this post might help you to report security concerns and issues. 


I hope it will be helpful for you!