Guest Icon Appears to be Single
How to edit the icon for the guest details. It supposed to be 2guest for that bed however the icon show only 1. Price became double up if guest sees the icon is for one to sleep.
Cant find a right channel to help edit. Please advice.
Are you referring to the icon that you see on Property -> Room details?
I was struggling with it too the other day, so I phoned Booking.com and spoke to a lovely lady who helped me make sure the right Icon was showing. One consultant said it could be done online and the other lady said it had to be done through their call centre.
Maybe ask them when you phone them and post some feedback for us?
I also have this problem and struggle for a while. How can I find the call centre number to make this correction? anyone can help?
Hey The Amartya Jogjakarta Hotel ,
Sorry for the delayed response, this Long weekend has been keeping me busy for the last 2 weeks!
You can find the nr here:
On your Extranet go to Inbox-> Booking.com. Scroll down and the number will be on the right side of the screen.
Hope this helps!