Hello, I have a problem. mean guest did not come. over the course of a month, the boking requests for them are read. How to penalize a guest for assaults? help me please. Please contact my number +*** Agil. thanks in advance

BrookAve 4 years ago


Hi Agil,


As this is a partner forum you should not post info such as phone numbers. See Forum guidelines for details


You can report the guest under the reservation details page, and report them to BdC and black list them.

As for the alledged assualt that between you and local  Law Enforcement.







Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :



How To Contact Booking.com:


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab.

Under Booking.com Messages,
Click on Contact us to reveal the phone number.

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.