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Help

Hi , I am new to booking.com Yesterday I have created account about my apartment, but now I want to cancel both my account and apartment info,this apartment no longer is available, please help


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Mariia Erbes 1 year ago

 

Hi, Anahit!

Please send us a message with a request of contract termination:

  1. Click on Inbox and then click on Booking.com messages
  2. Click on See contact options
  3. Choose Account (password, contacts, channel manager, devices, terminate contract) as the topic and Terminate contract (selling property, temporary and permanent closure) as the subtopic
  4. Click on Terminate contract and then answer all the questions that follow
  5. Read the important information displayed and then tick the box to confirm you acknowledge this and that you’re certain you want to terminate your contract
  6. Click on Terminate my contract
  7. Read the terms and conditions of terminating your contract and then tick the box to confirm you understand these
  8. Click on Terminate my contract again
  9. Read the confirmation message and then click on Close

We’ll close your property on our platform right away.