HELP TO FIX MY ROOM TYPE AND RATES
HI, I DESPERATELY NEED HELP SETTING MY ROOM TYPE AND RATE.
It happened that by mistake, instead of setting a bed rate, we put a room rate. So people are booking entire rooms for the price of a single bed in a shared room.
I cannot change it, and its raining bookings, that I don't want to confirm at that rate. And its being imposible to get in touch with Booking Staff members, from where we are (Uruguay), to help us with this matter.
I NEED HELP ASAP! Please let me know how can I make this work!
1. Block bookings by calendar, open/close rooms
2. Define each room type you want.
If you cant see option to create room under Property, room details, contact BdC.
Otherwise edit or delete the existing room that is being booked.
If booking exist against that room it wont let you delete it but... you can edit and reduce count down to 1.
3. Post link to your listing, and put it into your unfinished profile here so we can reference it.
It sounds like you have dorm rooms like a hostel, and want to charge per bed as one room type.
There was a room details glitch this week I too had so if you experience the same where you cant add a new one. Then you have no choice but to persist in getting BdC support via phone.
Kind regards, merry xmas