hallo...i need help...i dont know whats going to happen on but i sure wont be here.im trying to close all bookings on booking.com but people are still somehow booking..turn it off.make it disapere.im canceling everything.i wont be here in september.people are booking september and if and if im here the night per person is 300 euros.turn it off cancel everything.
You must do it yourself by logging on to the Extranet and closing rooms and availability.
How do I close my property temporarily?
how to close rooms
How do I open or close a room?
We’ve made it very easy for you to open or close a room/unit. You’ll see different options below. Check which of the screenshots matches what you see in the extranet, then follow the appropriate steps.
Option 1: List view calendar
If using the List view calendar, follow these steps:
To make changes for longer periods:
Good to know: There can be different reasons for why your room is not bookable on Booking.com on a specific date, such as:
Option 2: Monthly view calendar
If using the Monthly view calendar, follow these steps:
hi..i got it i belive but still i dont know how what to do and i wont be here in this apartment in september/oktober so the bookings are off.i tryed to cancel those bookings but i cant.they wont..how to do it..they will arive to anclosed door.what then..im not going to be here or pay for the damage.i need you to help me with that..i must say i dont like this thing..as soon i got on it im having serious problems and potential cost..
its literally very simple...
1. click on each reservation booked and message them you are closing and cancelling.
2. Now click on the details page for each and on right pane, choose ' request to cancel reservation, assuming the booking is more than 48 hours in future.
Trying to phone support at this time will likely result in long waiting times, busy lines, calls dropping.
You may not like it but reality trumps how we fell and we just have to get on with it.
Don't wait,. do it today,
Kind Regards, Be Safe, Be Well
Hi Majkl Zuljevic! Thanks for posting in the Community!
In this situation the best solution will be to contact our Customer Support team: they will guide you to close dates, check if everything was set up correctly and assist with the reservations that you are not able to accommodate.