Hi I am register as a host

I do not understand the easy way to see my booking 

The received my payment 

To received alert  from the booking 

BrookAve 2 years ago


Hi Adela


  1. see my booking 
    1. Logon to Extranet , remember these 3 words as address admin dot booking dot com
    2. Extranet
    3. Then click on Reservations for full list , set date range etc.
    4. The Extranet Home page will show recent , upcoming

  2. receive my payment 
    1. By defualt if you do not setup anything related to Guest Payment they must pay you directly ,  usually on arrival.
    2. Consider signing up for Payments by Booking (preferred method)
    3. or another BdC method is Online Payments , but requires you to have the necessary 3rd party service in place 
  3. receive alert from BdC
    1.  All messages, from Guests, BdC Support, BdC System are on by default.
    2. On Extranet , top right, 1st circle menu is notification settings also.



Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox