At Click. 2023 Miami, Sydney Stanback, a Senior Manager on...
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HOTEL NOT BOOKABLE
I WOULD LOVE TO KNOW WHAT TO DO WHEN HOTEL IS TAGGED NOT BOOKABLE
Usually when this happens to me is because all my dates on the calender are closed...check your calender.
Hope this helps!
Hi Nisa Wellness Retreat,
Sorry to hear you are not bookable. There could be many reasons as to why the property is not live, please see this article for reasons why it could be - https://partner.booking.com/en-gb/help/working-booking/going-live/why-my-property-not-live-and-bookable-guests
Alternatively, reach out to Partner Services directly for them to help investigate. You can compose a message via the extranet under Inbox > Booking.com messages. If there is no "compose new message" directly there then click on See Contact Options > select a relevant topic eg. Account > select a relevant subtopic eg. Other > then click see all contact options > Message > write your message.