How can I get started

I recently try to upload my apartment on Booking. But still it´s not bookable.

As I am a privita person I do not have a VAT number or any registration number from authorities. How can I get started in Austria?

Thanks for help or recommendations.




Profile picture for user jasleen.singh j
Jasleen - Comm… 1 year ago

Hello Volker,

Unfortuanately, it is essential you have registeration number and VAT to get started on booking.com and start getting bookings.

Once you have everything, follow the below steps:

  1. Log in to the extranet
  2. Go to Booking.com messages in your Inbox
  3. Click Compose new message 
  4. Select Property details as the support topic 
  5. Choose from VAT or City tax / extra charges as the subtopic
  6. Click Compose new message again
  7. Tell us that you want to change your tax or VAT settings and include any other details 
  8. Click Send message

You can always review your current settings in the VAT/tax/charges section of the extranet. You’ll find it under the Property tab.


Hope this helps