к
1
How to cancel the booking of a guest without a fine?
I am a newbie here, a guest has booked my apartment but it's been already booked by another guest on AirBnB. What should I do in this case? will be grateful for help
Hello,
The cancellation of reservation. First you click on reservation detail of guest. on right hand side you have option to cancel it.
with regards
But there're only 2 options available : 1) to make a request of cancellation (which must be confirmed by the guest) 2) to mark as non-check-in
I can't choose any of these options....
yes you can.
You simply do it yourself in the Extranet. or call the BdC support team directly, as no one will call you based on posting in here.
If you engage BdC Support to do a cancelation , it may likely result in you paying for relocation.
Below is the method , steps I use, and it has served me well.
Kind Regards
PS : please take the time to complete your profile and add the property listing link
How & Why Add your Listing to your Partner Community Profile
Contact BdC- Location of Partner Only Phone number and Message methods