How to change my property description

I am not happy with the property description. Is it possible to actually contact someone by email or message at booking.com. I have just spent 30 minutes going backwards and forwards trying to navigate their contact us without success.

BrookAve 2 years ago


Hi Charles


So there is 2 actions for you:

  • Go through the Room Details page and Facilities & services , make sure everything is correctly toggles on or off.
  • These lists are then used to generate the description.
  • There is a feature under Property> View My Desc, where you can submit a change request.



Reminder you cannot post actions requests or any action request on here.



Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox