How do I speak to someone at Booking.com ?

Need a print out of cancelled bookings for 2020 - can get Jan, Feb, and March, but no other months.



Profile picture for user bookings.isleofwightvacations.com i
Isle of Wight … 2 years ago

Why do you need a print out of cancelled bookings? If they are cancelled, they are not bookings any more - it's as if they never existed in the first place.

BrookAve 2 years ago






Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox

Eidah Alajmi 2 years ago

I have a problem who want to help me, please 

Narelle Lucas 2 years ago

I am in Australia trying to get in contact with booking.com but even going to the extra net there is no panel at the top for me to press inbox.

over time I have created two accounts with booking.com without realising and want to merge them so that our travel points can be combined. I have found no way to do this and wondering if anyone can help. Thanks

Rhys Ebanks 2 years ago

It's crazy, am having similar problems with no one to speak with, I've been trying to get in touch for several months now but nothing seems to work. 



Profile picture for user Ivana Breig i
Ivana - Commun… 1 year ago

Good morning,

for local support numbers, please have a look at the following article:


Alternatively, you can compose a message via the extranet under Inbox > Booking.com messages. If there is no "compose new message" directly there then click on See Contact Options > select a relevant topic eg. Account > select a relevant subtopic eg. Other > then click see all contact options > Message > write your message. 

@Narelle - there is unfortunately no process to merge 2 listings. You'll need to close 1 and continue with the other (making sure that the remaining listing has all the information and details you want)

Yola noujaim 6 months ago

Hello Ivana,

I have been trying to add my hotel to booking.com for months now and it is stuck at the 99% under review stage. I am listed on Agoda already so I really dont understand what is going on and the high season is almost over. 
Since we dont have the approval, i dont have an inbox option and i cant contact anyone, it is very frustrating. 
If you could help me I would be very grateful ! 

Laurie Page 1 year ago

How do you speak to someone at Booking.com without a booking number?

Sherri Wright 1 year ago

I need someone to call me.  I just got my first booking and have a couple of problems plus a double listing.

Sherri Wright


Profile picture for user d.nohutlu d
Didem - Commun… 1 year ago


Hi everyone,


I'd also like to share this article with those of you who would like to better understand how to contact our support teams.


If you need anything else, I'm happy to help you here with further information. 


Have a great day!


The Community team