How do I turn off instant bookings?

That's the question


BrookAve 2 years ago


Hi John,


When you were signing up and in the How Does It Work Videos, you agreed to  automated bookings once you maintain your Availability Calendar.


i.e. based on what the Extranet availability Calendar has available, will be booked when the Guest books on the main website.


So there is no such thing as turning off instant bookings.


TIP: install the pulse app from your phone app store to help see notifications on the go.



Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.




Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

BrookAve 2 years ago


oh if you are new , be careful of the calendar having open status before you are ready to accept bookings.


e.g. if you think you need 3 weeks from now, go set that date range to CLOSED immediately.



John Blake 2 years ago

Oh ok thank you Brooke.Ave yes that's a great idea.

I already got smashed by that one, and now I am getting a lot of one night stands, which doesn't give me enough time to clean the place after each of them.

I am hoping to at least get some notification before the next night gets booked so I can get in and clean the place and set it all up with new linens and shit.

I don't know how to setup my email to tell me when I receive an email and booking.com doesn't message my phone, so I don't even know when my bookings are coming in ... and they're coming in on the day the people want to spend the night!

It's killing me and I just want to take my property off the website for my sanity.

Appreciate you taking the time to answer me as I am a bit lost in this and having problems even finding anything on their website.

I think it's pretty sad that they can't even be stuffed answering our questions but instead they tell us to: ask other people like yourself.

People who get no pay, but yet are doing all of THEIR work.


All the best to you,



I gave my little place the name: See the Sea



BrookAve 2 years ago


Things to check if you cant get through to BdC support to review it for you.


  • Rate Plan : minimum nights set
  • Calendar : List View : Room Type : expand Rates and review Restrictions : Minimum Nights Stay value


You should already be getting some notifications but you can manage that in 




Also reccommend installing on your phone , app store ' pulse' app, for push notifications of bookings and messages etc.


The reason that direct Partners to Partner Hub is because other that account and finance related topics, partners can generally help you quicker.


The crux though can be many do not properly share details nor complete their partner profile with the link to their  listing, so we are going in blind.


Above in my original reply is a how to guide for profile linking.


Also click my name for my other guides, in particular this digest of all thing s :


FRANCOIS LE FEVRE 11 months ago

Hi My understanding that there is no setup to cancel instant booking !!!

Ann Easterbrook 3 months ago

OK, I need to cancel instant bookings as soon as possible. How do I do it?


Pamela Pangan 2 months ago

i have the same thought. we like to screen the guest before fully accepting the reservations.since we need to make sure that we get copies of their IDs and vaccination cards as required by building management. 

FRANCOIS LE FEVRE 2 months ago

Sorry in policies I don't have this option.

How you receive bookings....

But thanks