I just listed my property but am not able to see in the mobile app

Respected Sir,


           Its very difficult and confusing that once the property is listed on booking.com I dont even know if its there and moreover i am not able to see in the mobile app. There is no helpline that we can call you. Its very difficult to communicate. 

                 Please do the needful and let me know....

BrookAve 3 years ago




There is a lot of misinformation in those statements.

Also see below for contact support  options.

This is partner forum and not direct line to support.



Please take the time to read the getting started guide.


There is no one click setup.


And if you only just registered you are likely not verified yet.


By mobile app are you referring to the Pulse app?



Your first steps with Booking.com


What does property location verification involve?


I've already registered. Can I update my property details before I go live?


I've registered my property. When will it go live?


Tips on getting your property ready for guests



Logging in to your Booking.com account



Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :



How To Contact Booking.com:


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.