I need to change my room description from twin to double. As the room is booked I cannot change in the system. Can anyone help please ?

Hi

• you can changeit for future guests by duplicating the room type , fix it in that one,
• then close off future bookings for the original room type, now the future bookings can only be applied to the new room type you created

 welcome 

 no one here but us leprechauns , contact partner support.

• Remember this Partner Hub is not a direct line to any support team.
• So never post action requests here, nothing will come of it.
• Always message or phone Partner Support directly instead. Method #4 Public Phone List 

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Hi Colin,

Please reach out to the Partner Services team via your extranet for assistance with your specific listing.

You can reach them via the Inbox tab in the extranet > Booking.com Messages > See contact options.

All the Best,

Ivana