My apartment appears in booking but it could not be rented, I have already set prices and open rooms and verify the establishment. What could be the problem?

BrookAve 3 years ago



Welcome to the Partner Only  Forum, addressing only us not BdC support team.

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Hi Ignacio


So if location verified, now check Calendar - List View,

How many roomtypes do you have?


Check some dates for inventory count and status = open


Check restrictions too, expand on left.


Check out my guide(s)  Managing Availability by BrookAve



If still no joy phone BdC  Support team directly, see visual guide below.





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile


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Account Adviso… 3 years ago

Hi Ignacio Sanchez,


There are many reasons why your listing may not be bookable. As BrookAve mentioned, please check if there are any restrictions set in your calendar that may be preventing guests from booking. Please also check that you have uploaded photos and your contact details are set correctly under Primary point of contact. You may wish to review this guide for other closed reasons.


Kind regards,

Shirley E.