g
1
Godfried

invoice Dispute

Sir,

please be advised that FRAMPANG was a no show on the 7th to 9th of March 2020. Please amend the invoice so we can send payment.

 

regards 

Godfried

 

b
11
BrookAve 3 years ago

 

Hi Godfried

 

Please be advised :

  • You are in the Partner Community.
     
  • You are addressing fellow Partners and BdC Community Team Only.
     
  • No you are not addressing the BdC finance Team nor the BdC Support Team.
     
  • For those two you must use the Partner Only contact form -see guide below.
     
  • For No-Shows , you must mark a no show the day after check-in and up to checkout day normally. IF you miss the deadline then use the contact form message method to mark it as a no show
     
  • To mark it yourself as a No Show simply open the reservation page, and click the relevant option on the right pane.

Any invoice you received from that far back will require you to engage with BdC directly via message pr phone to reconcile all such bookings so they can correct it.

 

You can save alot of time on phone by reconciling in advance of , the bookings no shows, cancelled versus the reservations on the invoice

 

Once you are armed with that complied info make contact.

 

Kind Regards

.

BdC Support : Extranet - Location of Partner Only Phone number and Message methods

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