invoice payment problem - i have paid, but shows unpaid

I have registered my property to booking recently, I have got an invoice to pay, which I have paid through the mobile bank.
I have checked with the bank of Georgia and they confirmed that the amount has been transferred to the booking account. It has been passed 6 working days, however, still shows unpaid.

Could you please help me with this?
Thank you,


BrookAve 2 years ago


can take more than 6 days



Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.


Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox