I haven't received my location confirmation letter twice. I thought it was a problem from my end, but the google business confirmation letter arrived within days.
I tried to contact Booking about this issue, but they told me to go to the page about the basic location information info, which essentially tells me to contact them, so now I'm stuck in a loop. https://partner.booking.com/en-gb/help/first-steps/how-receive-and-use-…
Is there anyone with similar experience and if so, how did you resolve it?
Hi Claire Klingenberg
How & Why Add your Listing to your Partner Community Profile
Thanks for taking the time to reply, but this is not helpful at all to what I am trying to get done.
My location is correct, google business confirmed it. However, here in my admin booking, it says I need to confirm my location with the snail-mailed code.
I requested it twice. It did not arrive.
I asked booking to do the special confirmation with me, which they talk about on the above linked page.
Instead of that, they sent me the link to the SAME PAGE.
I've already had 3 parties of guests stay with me. Two of which left reviews.
I don't know what else I should do.
So in summary you are confirming:
yes, I've already requested 2 letters, the deadlines for both have passed, I received notice that the letters are being sent out from Amsterdam.
I have tried reaching them at the number dedicated to my country, no luck with that either, no one picks up.
I emailed, nothing.
That's why I wrote a post here, I exhausted all of the presented options.
Based on what you now say, you can still wait longer or
Use the phone number in the INbox > Booking.com Messages Area.
Dont use the phone number in the Contact Us at bottom of page
Follow this guide to get the correct number for partners.
Contact BdC- Location of Partner Only Phone number and Message methods