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Looks like there’s something wrong with the pin on the map. Double-check it and try again.

Hi, I have trying a million times to publish my listing but my patience is running out as I kept on receiving the error above. I have done all the tips listed here but nothing is working. The isnt an INBOX button in my extranet account.

Please help as soon as possible.


Profile picture for user jarred.eccles.booking.com j
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Jarred - Commu… 1 year ago

Hi Ralf,

I'm sorry to hear you are having some troubles.

I would suggest reaching out to the team via a phone call so they can try and assist you.

Booking.com published a list of publicly available support numbers per country on the page I have linked to below, so if for any reason you can't access the extranet or don't have access to the Inbox tab, you will find a list of public support number numbers listed here on the Partner Hub. - https://partner.booking.com/en-gb/help/support-contact/contact/where-you-can-reach-us

I hope that helps.

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Louis Bonzon 10 months ago

Hi, I do have the same problem and I have been trying since the end of January with no success, I have even tried to call to UK number provided but they need some kind of code verification first which I have no idea where I get. 

My property is open since the end of January and I already get customers from Airbnb but this booking.com has been a big problem for me 
I have probably read all articles and writing on their site. 

 This is my problem----looks like there’s something wrong with the pin on the map.
Double-check it and try again.

please let me know if you manage to solve the problem and how did you magically do it? :)

Louis Bonzon
Tanga Pangani Ushongo 
Tanzania

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JC Space Rentals 2 months ago

Hi, did you fix the issue?  I am experiencing same problem.