Minimum booking


i have just joined and although set my minimum stay-to two nights I have received automatic bookings for one night? How can I rectify this? Can I decline the second booking without being penalised???

Profile picture for the user j
jaybeegee 4 years ago

hi! i think you better call customer support if you are thinking about rejecting bookings as it is a sensitive topic and you can only do it if there is a legitimate explanation.

My suspicion is that you did not set it up correctly or you might have launched a campaign/special offer and did not specify the minimum nights as this overrides the default!

We have all been there and it is part of the learning process!