My accomodation say sold-out on all dates

Whispering Gardens, New to booking .com, I checked everything and don't know what to try next.It does not show on search , calendar set right green,say bookable,but it also say sold out and not available. A bit confused at the moment.Any help will be appreciated. 

BrookAve 1 year ago

Phone partner support to review

Profile picture for user Ivana Breig i
Ivana - Commun… 1 year ago

Good afternoon Jesse,

greetings from Booking.com and great to have you and your listing on board. 

There could be many reasons as to why the property is not live, please see this article for reasons why it could be - https://partner.booking.com/en-gb/help/working-booking/going-live/why-my-property-not-live-and-bookable-guests

Alternatively, please get in touch with our partner support team and they'll be happy to assist you.

Please contact our support teams directly by sending us a message via your Inbox tab of the extranet or tap More on the Pulse app. We’ll do our best to get back to you within 24 hours, but sometimes it might take us a little longer. You can help us answer your question more quickly by choosing the right topic and subtopic for your message. You can also call us. To find a dedicated phone number to call, log in to the extranet, click on Inbox and then click on Booking.com messages.