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my guest did not show up for today's reservation

Hallo, my guest didn’t show up for today’s reservation, what to do? He dont answer on messages. Can i get any help?

Will the money be paid to my account. They didn’t cancel the reservation.

Im new here. Thanks


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Dora 1 year ago

Please report it as a no-show otherwise you will get charged for booking fees by the platform

 

I am new too and didn't know this and now have to pay an invoice because the guest did not show up nor did they notify us or anything and I failed to mark them as a no show.