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need to cancel a booking as sync from airbnb not worked correctly .. help !!

Hi,

i synced my details over yesterday from airbnb but wanted my place available from this Sunday however someone has booked in for 9th June for one night and i cant do this ! Ive messaged the guest twice now with no answer and am beginning to panic a bit ! What should i do ?

 

Thanks so much 

Karen


Profile picture for user jarred.eccles.booking.com j
B.
Jarred - Commu… 1 year ago

Hi Karen.

This forum is for general questions regarding Booking.com, unfortunately we are not able to help with specific property requests due to security. Please reach out to the Partner Services team via your extranet for assistance with your specific listing. You can reach them via the Inbox tab in the extranet > Booking.com Messages > See contact options.

Thank you