New owners of existing property - unable to contact previous owners
I have purchased a property which we want to place onto BDC.
However, when I enter the details, I am told it is a duplicate and was previously registered in 2017 by prior owners.
Speaking to support via telephone they said that there is nothing that can be done and I must have access to the previous email address. This is not possible as I have no way to contact the previous owners.
I would like a resolution so that I can now use the BDC with the property and display it as I am on other channels.
There must be a solution to change of ownership if we have available documentation to state I am the legal owner.