No shows, guest doesnt want to cancel but dont come-paying commission?
im new here
few days ago, guests didnt come, they dont want to cancel-cause I have 14 days poelicy cancellation. So i clicked no show-but now i see i have commission to pay for that reservation. Can you tell me is there any way to protect myself, cause these people are way using the wholes in the rules and get they way out-so I have to pay with my money and now profit.
is there any email where can I write booking site to?