Not able to finalise my registration due to "It looks like there’s something wrong with the pin on the map." error.
Hi There. I am running in circles, and I am not able to finalise my registration due to "It looks like there’s something wrong with the pin on the map." error. What I see in a partner help, it is recommended to send Google Maps property coordinates to Booking using Extranet "Inbox". Since my registration wasn't completed yet, I am not able to access the Inbox again. Please advise on how to proceed on the pin fix and registration finalisation.
On the Extranet, all I can see is a message "Continue your registration. Welcome back!".
In the Pulse App, on the tab /More/Help I can see message "Your account must have at least one property to contact Customer Support. See help to learn more". :))))
Hi! Andrej and welcome to the Partner Community.
Maybe this contact link can help you find a contact no to call booking.com near you....that can support you.
Wish you well.
I'm having exactly the same problem for 3 weeks now. I've called customer support number. They said to use Chrome and to place pin point on the map elsewhere and once the register is ready I would be able to change it. I did. It didn't work and had the same error. Called again. The lady said that booking is experiencing a technical issue and the registry process gets in a loop at 90%.
I've waited and I think it's quite bizarre that it keeps doing this for so long.
Did you find a solution?