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Onboarding help for new partners: Hot Tip #3 - Where to add extra charges?

Hot Tip #3

Welcome back to our Hot Tip Series for new partners. This week is all about you and your business model. 

Where do I add extra charges?

You might run a business model where you want, or need to, apply extra charges. There are several extra charge options for you to choose from, including linen fees, cleaning fees, local transportation charges or even entertainment fees. You can add extra charges directly in your extranet under the Property Section -> VAT/tax/charges. 

Please note: all charges included in this section will be added onto the final booking price and are therefore subject to commission. 

For more information, please read our guide to managing your service charges.

Please get in touch if you have any questions or require any help. You can compose a message via the extranet under Inbox > messages. Otherwise click on See Contact Options > select a relevant topic eg. Account > select a relevant subtopic eg. Other > then click see all contact options > Message > write your message. 

Our 24/7 partner support team is available on one of the numbers listed in your extranet or check out the overview of where you can reach us.

Teresa haworth 1 year ago

HELP !!!!’ I need to speak to someone in the UK!!! I have a booking for today but have a long term tenant so I cannot host the booking. I have sent a message to the booking but no response! I cannot get hold of booking. Com. Please help

Andrew Pennock 1 year ago

Just tried to add a cleaning fee as stated above. The property section tax/charges does not allow this