Profile picture for user justseaview.gmail.com j
1
Just Creta sea view apartments
Booking.com event
homes and apartments
seeking advice

Open a non bookable property

My brand new property has still non bookable/closed status. Property verification completed several weeks ago!! More than two months waiting and wasting time, a lot of contacts, mails, phone calls and still no solution from booking. com. 

Is that an official procedure and professional handling by a company???? 

 

b
11
BrookAve 2 years ago

 

 

contact partner support, see below 3 methods

 

 

Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

 

Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.

 

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

Profile picture for user dhans_.hotmail.com h
3
Hans Damen 1 year ago

As this is a real and very persistent subject, if you look at all the messages on this board. Therefore real help should be provided, instead of generic referrals to contact Partner Services.

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