Opening rooms that I have closed repeatedly for dates that are not available
Why is it that BDC keeps opening rooms that I have closed due to no vacancies... literately states "0" rooms available & closed the rooms off ? This is the 2nd time that a room was reopened to book someone. I have no vacancies means no vacancies !! Then I call them on it, and told that I would have to relocate the guest they booked against what I had closed. And pay the difference for the relocation ?? Why should it be on me ?
That sounds suspicious alright.
But it depends on how you thought you closed availability.
I ve never heard of this happening.
Unless you have a 3rd party app such as a import calendar sync or a channel manager incorrectly setup