Owner

Hi,

Just few days ago I opened new destination. Now we have 3 in booking.com. We started to get bookings immediately but the system don't allow customers to book "non refundable" rate. Now I had to close all days to avoid more booking with standard rate because customers are asking why they cannot choose the lower rate.

Best regards

Petri

Sharonpowney 2 years ago

Sounds like you haven't set up the non refundable rate in the new property.

Check this using Rates, Calendar - open in List View and open on left to see rates that are available for the property.

Messner 2 years ago

Yes I have set up the non refundable rate.

Sharonpowney 2 years ago

This is partner forum not helpdesk. Sounds like you need to contact them.

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