Problem in Listing of Property


I have updated my details for listing. Even inventory is open for booking but still when we search, it shows property is sold out

Request to kindly help and advice on the same


Profile picture for the user c
Community Admin 4 years ago

Hi SHRUTI KUNWAR! Thank you for posting. There are some reasons why your property might not be visible in our platform despite you have availabilty:

-You set a not refundable cancellation policy or a pre-payment option and you are a New Partner;

-You have some restrictions, like: Minimum night stay or minimum advance reservation set, so while searching for certain dates you can't see the property

-You are looking for your property after check in hours. 

- You went Open/Bookable less than 24hrs ago.

Please check if all these steps might help you to find the resolution! Good luck!

BrookAve 4 years ago




Are you a new partner and the property is only just been registered?

If yes then there can be a go live waiting period and then on the dashboard when you logon a splash page saying this.


Once that changes on what is the home page, there is a button to click to Go Live.


Have you already done this?


Kind Regards


PS: Please take the time to add your property link to your profile so we can review it when responding to questions. Assuming it is live of course.

See How To : https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…